A deposit of KSh 2000 will be required prior to the commencement of the auction
You may only receive a refund on your deposit if you are unsuccessful in winning the bid or if the seller has rejected your provisional bid.
Your deposit is refundable, provided that you send in a request for the refund.
To receive the deposit you are due, you need to ensure that the banking/MPESA details you have entered during the registration process is correct.
The refund process requires a 1 day waiting period for it to be successful.
Yes, you may. It is highly advised that you view the asset you are interested in before placing a bid on it during the auction.
Take this opportunity to view the asset thoroughly, inside and out.
You can request to view the asset by emailing us at email@example.com or call us on +254 709 335 005
Please specify that you wish to drive the vehicle when sending the viewing request, so that arrangements can be made ahead of time
The location of the asset is included in its listing description. You will need to make your own arrangements to view the asset at its specified location
Please remember to bring your Identification Document.
If you wish to drive the vehicle, you will need to bring your drivers license along as well.
The term ‘unreserved’ refers to items that will be sold to the highest bidder as soon as the auction ends. The item is sold to this bidder as there were no minimum bids or reserve prices placed on the item.
The time and money spent on travelling and on your mechanic for their advice are additional costs that you need to account for.
These costs refer to the time that you and/ or your mechanic have spent travelling to various locations to inspect the equipment pieces of interest
You will receive an email via the email address you registered with, confirming you are the highest bidder.
On this email will find instructions regarding the next steps that you will need to follow regarding payment and collection
You have 24 hours to pay for your purchase.
When your invoice is paid in full, you have 2 days to collect your asset and put them to work
The following methods can be used to pay for the asset:
Payment must be made within 24 hours following the Effective Date.
The details of the preferred bank account to which the payment must be made will be supplied on the invoice sent to you by Eezy Group/ Eezy Track Ltd
Proof of payment is to be sent to the following email address: firstname.lastname@example.org
Your Tax Invoice will be emailed to you directly after the auction. Thereafter payment can be made.
You will need to ensure that the payment reflects the correct reference number
All invoices will be sent by Eezy Cars/Eezy Track Ltd Trading directly to the email you have registered with.
Do not accept any other invoices for items that were bid and won on the EezyOnline.net website
Should any invoice not be settled in full, the buyer will forfeit their Registration Deposit
The asset can be collected as soon as the payment is made and reflected in our bank account.
An Item Release form is provided to the buyer or the selected transportation provider after checkout is completed and full payment has been received. The Item Release form provides the buyer with the information needed to schedule pickup of the item.
An appointment must be made to collect the item to ensure we have the time to go through the delivery process thoroughly.
You must collect the item within 3 working days. Should you not collect your item within 3 working days, you will be charged KSh500 per day storage, which must be paid before the asset is released to you.
A Release Note will be issued containing all contact information for the relevant Account Manager regarding the collection of item.
Shipping is possible, although Eezy Cars/ Eezy Track Ltd does not facilitate this service.
Please contact the Account Manager for assistance regarding this
If you are paying cash: the delivery costs will be invoiced to you.